If you're having trouble finding your order confirmation email, don't worry! We automatically send out emails when orders are fulfilled, but they can sometimes end up in your spam folder. If you still can't find it, it might be because the email addr
To be eligible for a 50% discount on two or more bodysuits, simply add two or more bodysuits to your cart! We want to make sure you know this, so we've highlighted this in red text around four times on the product and collection pages. We've got your
We want to get your orders to you quickly, so we usually pack and dispatch them quickly. Unfortunately, once an order is placed, it can't be cancelled, because it is already in the process of being packed and shipped. We understand this might be inco
We want to make sure you don't miss out on any important information, so once your order is fulfilled, we'll send out an automatic email with all the shipping details. If it's not in your inbox, don't forget to check your spam folder!. We hope this f
Shipping and Delivery typically takes 7-15 days, but it can vary, depending on your location and how many orders we're currently processing. Sorry for any delays – our products are selling fast, and we're doing all we can to keep up! Thanks for your
Hey there! To easily track your order and stay updated on your shipment, head over to our tracking page. All you need to do is enter your order number and email and you can get all the details you need. We hope this makes it easier for you - stay inf
We know how important it is to get your order delivered on time, so we want to let you know that there may be a slight delay in the data provided by our shipping couriers. Tracking info can sometimes take a few days to update in our system, but rest
Your Shapely products will be delivered to you via your local postal service. We'll make sure to dispatch your orders within 48 hours, but please be aware that due to the current COVID-19 pandemic, delivery could be delayed for a few days. We underst
At Shapely, we store our products in warehouses across the UK, Germany, and Asia, so if one location is out of stock, we'll send your order from another warehouse to get it to you quickly! To make things easier for you, we take care of all the custom